Support Index

Media Manager

The Asset Library, allows users to upload images, audio and video files, and documents to specified categories.

NOTE: The Microsoft Edge Browser is required for accessing and using the Media Upload features of PublicAware.
Only Internet Explorer Mode provides the ability to use Silverlight which is embedded into the Admin Page used to manage individual photos.

Direct Download of Silverlight for Windows 10/11 Devices

To turn on Internet Explorer mode, use the following steps. 

1. In the address bar for Microsoft Edge, type edge://settings/defaultbrowser and then click Enter.
2. Slide the Allow sites to be reloaded in Internet Explorer toggle to ON.
3. Restart Microsoft Edge.

To view a website using Internet Explorer mode in Microsoft Edge, use the following steps.

1. Navigate to the website you want to view in Internet Explorer mode.
2. Click the three dots in the upper right corner of the browser window.
3. Select Reload in Internet Explorer Mode.

If you are on Microsoft Edge version 92 or earlier select More tools > Reload in Internet Explorer Mode

Need more assistance? helpdesk@ifocus.us